Customer Journey Optimization (CJO).

Are missed follow-ups and lost opportunities costing your contracting business? We map, optimize, and automate your customer journey so every lead is nurtured, every client is satisfied, and growth becomes predictable.

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Why Your Clients Slip Away ?

Missed Leads & Opportunities

Without proper tracking and follow-ups, potential clients fall through the cracks, resulting in lost projects and revenue.

Disjointed Communication

Inconsistent messages across calls, emails, and site visits frustrate clients and reduce trust and satisfaction.

Inefficient Processes

Manual tracking, scattered notes, and unorganized pipelines slow down your team and create friction in the customer experience.

No Data-Driven Insights

Without CRM tracking and reporting, it’s impossible to see where clients drop off or which touchpoints need improvement, limiting growth potential.

Why Us?

We help contractors stop losing leads.

With a clear, organized pipeline where you can see the status of every lead, call, and estimate. You will no longer lose opportunities or miss follow-ups. Our CRM system tracks every client interaction, helps you close more jobs, and encourages repeat business.

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How We Optimize the Customer Journey .

Map & Analyze Customer Interactions

We track every lead, call, and estimate to identify where opportunities are lost and clients face friction. Using CRM dashboards, you’ll always know the status of every interaction.

Streamline & Automate Touchpoints

We organize communication, implement automated follow-ups, and optimize internal workflows, so no lead slips through the cracks.

Monitor, Report & Improve

We continuously track results, provide executive reporting dashboards, and refine strategies to ensure your pipeline stays full.

Are You Ready to Take Control of Your Customer Pipeline?

Stop losing leads and opportunities. We help contractors organize every call, estimate, and client interaction in a clear CRM system that tracks progress, automates follow-ups, and turns every lead into revenue.

FAQ’S

Everything You Need to Know.

Our CJO system uses "Human-Style" automation that sends personalized SMS and email responses based on the specific service the homeowner requested, ensuring they feel heard immediately even when you're on a job site

We implement end-to-end CRM tracking that labels every lead by its source and follows it through the estimate phase to the final invoice, giving you a clear picture of your true return on investment

Even a small shop can see a 30% increase in revenue simply by capturing the leads they are currently ignoring, making CJO the most cost-effective way to scale without spending more on ads

“If you have never had a chance to meet someone who enjoys what they do and is a master at their craft, then you have not met Juan. He is fantastic at what he does. His knowledge, patience and professionalism is what convinced me to work with him on our project. I absolutely recommend Juan and his firm for all your marketing needs.”

Fomo Music

“I am a new business owner and not technology savvy. Juan has helped me throughout the process of purchasing a domain, setting up my emails and starting and maintaining my website. He has been patient and hard working. I highly recommend Juan at Moreketing!”

Beatriz Yanes

“I'm very pleased with their service. I had my website and logo done for my company and they turned out great! Juan and his team are very professional and provide realistic timeframes with reasonable prices.. and most of all, they really…”



MDJ